At Scrape.ink, we strive to provide excellent service and satisfaction. This policy outlines the terms for cancellations and refunds for our services.

1. Custom Project Cancellations

For custom web scraping projects, data processing, API development, or automation services:

• If you wish to cancel a project before work has commenced, you may be eligible for a full refund of any upfront payment, minus any transaction fees.
• If work has already started, the possibility and amount of a refund will depend on the amount of work completed and resources allocated. This will be assessed on a case-by-case basis.
• Once a custom project is completed and data/deliverables are delivered as per the agreed scope, refunds are generally not provided.

2. How to Request a Cancellation or Refund

To request a cancellation or discuss a refund, please contact our support team via the contact form on our website or by emailing support@scrape.ink with your project details or account information.

3. Policy Changes

Scrape.ink reserves the right to modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

This is a placeholder Cancellation & Refund Policy. Please replace this with your full, legally reviewed policy.

Last Updated: 6/5/2025